Security
The Guilford County Security Department is comprised of a director, dispatchers, armed officers, unarmed officers, administration staff, and a contracted security force.
Security Services
The Security Department provides physical and procedural control for the protection of people, property, and assets at Guilford County facilities. It provides approximately 1,400 security person-hours per week and screens about one million people in the courthouses per year. The department also provides 24-hour mobile patrol and security console operations, monitors alarms and CCTV surveillance systems in Greensboro and High Point, and maintains the ID badge and access control systems for approximately 5,000 users. The security department conducts investigations and makes referrals to law enforcement when required, as well as conducts workplace violence training and security surveys for departments.
Courthouse Tips
To make your visit to the courthouses easier, please review the following tips:
Notice: cell phones, cameras, laptops, and other communication devices are prohibited in the courthouses except when a permit has been issued by a judge or in the case of a juror with a valid juror summons. Lockboxes are available at the entrances to secure cell phones and smaller items. Cost for the lockbox rental is a quarter. The replacement fee for lost keys is $20.
Visitors and jurors who are initially reporting for jury duty must process through the security screening area. This will include placing wallets, belts, coins, and other metal items in bins. Please leave unneeded metal objects, such as: scissors, tools with a shaft exceeding four (4) inches, nail files, pocketknives, box cutters, pepper spray, etc. in your car or home. Be sure to take all items with you when leaving the screening area. If you have a medical condition that prevents you from being scanned with a magnetometer or metal detection device, please let an officer at the x-ray machine know before being screened.
Parking Tips for the Courthouses
Greensboro: If you plan to park in the main lot at the corner of Washington & Eugene Streets, you will need quarters for the meters. There is a change machine in the lot which will accept bills up to $5. If you expect to be in the courthouse for more than four (4) hours, you may want to use the Greene Street Parking Deck at the corner of Greene and Washington Streets. Handicapped residents may park in one of the designated spaces in the main lot and use the entrance located off of Eugene Street.
High Point: All courthouse visitors must use the parking deck. If you are reporting for jury duty, paying a fine or other type of fee, have an appearance in court, are visiting someone at the detention facility or are in need of the magistrate’s services; you must park in the parking deck. There are adequate amounts of handicapped parking in the parking deck as well. All other parking areas are not for courthouse use and are subject to ticketing or being towed.
If you are unsure of where to report for court, call the Clerk of Court Office prior to your court date at one of the numbers below:
- Greensboro Civil/Child Support: 336-412-7300
- Greensboro Criminal/Traffic: 336-412-7300
- Greensboro Superior Criminal: 336-412-7300
- High Point-Civil/Child Support: 336-822-6700
- High Point-Criminal/Traffic/Superior: 336-822-6700
For more information on courts, visit NCCourts.gov.
For all jury service information, please call 336-641-6680 and enter your juror number located on the front of your summons. Jurors may have cellphones and computers provided they produce a valid juror summons. Jurors are reminded to have their juror summons on them at all times while in the courthouse.
Operating hours for the Guilford County Courthouses are Monday through Friday 8 a.m. to 5 p.m., excluding holidays.
If you have questions regarding security issues, please call us at 336-641-3395. The security console is staffed 24 hours a day, seven (7) days a week.
Frequently Asked Questions
In Greensboro, there is metered parking in the lot at the corner of Washington and Eugene Streets. A change machine is in the lot if you don’t have quarters. If the lot is full, there is a city parking deck one block away on Green St. In High Point, park in the deck located on Park Street. A security attendant will be at the gate.
Leave items like firearms, knives, tools, scissors, and pepper spray at home or locked in your car. Bags and purses that contain a large amount of metal items will take longer to inspect. The average time to process through in the mornings is about four (4) minutes.
Let the security officer at the door know. You can take the item back to your car, turn it over to security for disposal, or secure it in a locker for 25 cents.
If the courtroom is not listed on your citation or court document, call 336-412-7300 or visit https://www.nccourts.gov/court-dates
Call Security Administration at 336-641-7695, Monday through Friday, 8 a.m. to 5 p.m.
Contact Information
201 S. Eugene St.
Greensboro, NC 27401
United States