Veterans Services

Welcome, and thank you to all veterans and their families for your service and sacrifice in defending our nation's freedom. We are committed to supporting you.

Veterans Services is here to serve as a dedicated resource to the more than 29,000 veterans that reside in Guilford County. Veterans Services provides guidance and assistance on benefits and filing and tracking claims at two locations in Greensboro and High Point. Veterans Services supports spouses and dependents of veterans, helping to navigate the often-complex regulations and policies surrounding veterans' benefits. If you are a veteran or family member in Guilford County and need help with benefits or the VA, we are here to assist in any way we can. To connect with Veterans Services, we encourage you to schedule an appointment by calling the office nearest to you. Walk-ins are also welcome.

Working with Guilford County Veterans Services

Our office is staffed with two Veterans Service officers ready to assist in filing for any benefits administered by the U.S. Department of Veterans Affairs, the North Carolina Division of Veteran’s Affairs or Guilford County. These benefits include but are not limited to the following:

  • Adaptive Equipment: grants for home improvements for severely disabled
  • Aid and Attendance: assistance for those confined to home/hospital/nursing home
  • Appeals: guidance in appealing any decision made by the VA
  • Automobile Grants: grants for auto equipment for severely disabled
  • Burial Benefits: assistance with burial/plot expenses
  • Clothing Allowance: annual clothing assistance for service connected disabled vets
  • Death/Widows Pension: financial assistance for surviving spouses of wartime vets
  • Dependents Benefits: extra benefits for children of disabled vets
  • Dependency and Indemnity Compensation: if the service member died while on active duty or the veteran passed away of a service-related condition, eligible dependents could receive this death benefit
  • Disability Compensation: financial assistance for those injured in line of duty or while on active duty
  • Education Benefits: guidance in applying for higher education benefits
  • Home Loans: assistance in receiving certificate of eligibility
  • Hospital/Medical Care: assistance in enrolling with VA Medical Care
  • Pension Benefits: financial assistance for wartime era veterans
  • Vocational Rehabilitation: training for employment/education for service-disabled veterans
  • Specialized Vehicle Plates: certain eligibility requirements apply

Programs and Benefits for Qualifying Veterans

Tab/Accordion Items

Disability Compensation

Disability Compensation is a monetary benefit paid to veterans because of a service-connected disability. The key term here is "service-connected," and it is based upon three things:

  • Current diagnosis of a problem
  • Occurrence of the problem or something associated with the problem during military service
  • A link between the items (a) and (b)

The following are some of the types of disability compensation that may be available to a veteran:

Specially Adapted Homes

Depending on the service-connected disability, an individual may be entitled to a VA grant to build or modify a home to meet the needs of their disability.

Automobile Assistance

Depending on the service-connected disability, an individual may be entitled to compensation to purchase or modify an automobile to meet the needs of their disability

Clothing Allowance

A veteran who is entitled to receive compensation for a service-connected disability may be able to receive an annual clothing allowance if he/she must wear a brace, prosthetic, or other device in connection with that disability. An individual who has a service-connected skin disability and must use a medication which causes damage to clothing, may also be eligible for the clothing allowance.

Allowance for Dependents

If a veteran has a 30% or higher disability rating, she/he is entitled to more compensation. This amount is determined by the number of dependents.

Incarcerated Veterans

There are restrictions on the amount of disability compensation benefits paid to incarcerated veterans or dependents. However, dependents may receive an apportionment of the reduced benefits for a veteran who is incarcerated.

Fugitive Felons

Disability compensation will not be paid to fugitive felons or their dependents.

Learn more about disability benefits by visiting the VA’s Disability Compensation website or contact us for more information.

Under limited circumstances, veterans without service-connected disabilities are eligible for financial support. The criterion for this support is as follows:

  1. Either permanently and totally disabled (not of your own misconduct), or 65 years of age and older
  2. Minimum term of service

Learn more about the pension benefits at the VA's Pension Benefits website or contact us for more information.

GI Bill

The GI Bill is an educational program that can be used by active-duty military or veterans. As with all VA programs, there are certain criteria that must be met. For the educational benefits there are four basic eligibility requirements, and then there are further requirements split into four (4) categories.

The basic criteria for the Montgomery GI Bill are:

  • Veterans must have retired with a fully honorable discharge. If you have anything else, you do not qualify for educational benefits.
  • Veterans must have a high school diploma, an equivalent certificate, or have completed 12 hours towards a college degree prior to applying for benefits.

Applicants must also satisfy the eligibility requirements demanded by one of four (4) categories.

Learn more about the program by visiting the VA’s GI Bill website or contact us for more information.

Veteran Readiness and Employment (VR&E)

The VA’s Veteran Readiness and Employment (VR&E) program helps veterans with disabilities prepare themselves for work, find jobs, and remain employed.

Program Eligibility:

  • Veteran must have a service-connected disability of 10% disabling and a serious employment handicap or Veteran must have a service-connected disability of 20 percent.
  • Discharge must be other than dishonorable.
  • An active-duty service member can apply if she/he is in the process of a medical separation and has a disability rating of at least 20%.

Learn more about the VA’s Veteran Readiness and Employment program online or contact us for more information.

The VA offers a variety of programs and services to support servicemembers, veterans, and eligible surviving spoused achieve homeownership. Types of benefits include:

  • Purchase Loans
  • Interest Rate Reduction Refinance Loan (IRRRL)
  • Native American Direct Loan (NADL) Program
  • Adapted Housing Grants
  • Foreclosure Avoidance Assistance

Learn more about home loan benefits on the VA’s Home Loan website, or contact us for more information.

A variety of benefits are available to eligible veterans, including:

  • Claimants Order of Precedence
  • Headstone
  • Burial Flag
  • Presidential Memorial Certificate
  • Military Funeral Honor

Learn more about burial benefits by visiting the VA’s National Cemetery Administration website, or contact us for more information. 

The VA offers Dependency and Indemnity Compensation (DIC) for surviving spouses, dependent children, and low-income parents of service members, who die while on active duty, or if a service-connected disability caused/contributed to the death. DIC will also be granted if the veteran died from medical treatment received in the VA medical system or through vocational rehabilitation. This is not income based.

Additionally, a special allowance may be given for aid and attendance if a surviving spouse or parent receiving DIC is a patient in a nursing home or needs the regular assistance of another person. Surviving spouses are also eligible for a special allowance if they are housebound.

Other Available Dependent Benefits

The following benefits may be available to qualifying individuals:

  • Death Pension
  • Home Loan Guarantees
  • Dependent Education
  • Montgomery GI Death Benefit

Learn more about these benefits by visiting the VA’s Benefits for Family and Caregivers website, or contact us for more information.

The VA offers life insurance for eligible veterans, service members, and their spouses and dependent children.

Learn more about life insurance benefits by visiting the VA’s Life Insurance website, or contact us for more information.

The VA offers comprehensive healthcare coverage to qualifying veterans. For more information, including eligibility, to apply, and to manage your healthcare benefits, visit the VA’s Health Care website or contact us. 

This program aids disabled veterans prepare themselves for work, find employment, and keep it.

Eligibility

  • Veteran must have a service-connected disability of 10% disabling and a serious employment handicap or, veteran must have a service-connected disability of 20%.
  • Discharge must be other than dishonorable.
  • An active-duty service member can apply as long as she/he, is in the process of a medical separation and has a disability rating of at least 20%.

Services

The services available to an individual are dependent upon their particular needs, but comprise of such things as: evaluation, resume assistance, vocational counseling, training, and work experience programs.

Entitlement Time Period

Veterans have 12 years from their discharge to complete a rehabilitation program, or 12 years from their notification of a service-connected, compensable disability.

The duration of a specific rehabilitation program is primarily dependent on the needs of the veteran and the course requirements. However, this benefit is usually kept to a 48-month time limit of full-time services.

Individual Unemployability

A veteran with total disability may apply for vocational rehabilitation without risking the rating. If the veteran is rehabilitated and able to find employment, the total disability rating will continue for 12 months in order to determine if the veteran is able to maintain employment, and therefore employable.

If you are a veteran who is experiencing homelessness or at imminent risk of homelessness, we strongly encourage you to contact the National Call Center for Homeless Veterans at (877) 4AID-VET (877-424-3838) for assistance.

Useful Phone Numbers

  • Disabled American Veterans Medical Transportation 336-510-7508
  • Durham VA Medical Center 919-286-0411
  • Greensboro Career Center 336-373-5922
  • Greensboro Vet Center 336-323-2660
  • Health Eligibility Center 1-800-929-8387
  • High Point Career Center 336-885-8826
  • Home Loan Eligibility Center 1-888-244-6711
  • Homeless Veterans Hotline 1-877-4AID VET (1-877-424-3838)
  • NC Division of Workforce Solutions Local Office (Greensboro) 336-334-5777
  • NC Veterans Tip Hotline 1-844-NC4-VETS
  • Pension Management Center 1-877-294-6380
  • Salisbury VA Medical Center 704-638-9000
  • Triad Armed Forces Reserve Center 336-668-0053
  • VA Business Programs 1-866-584-2344
  • VA Life Insurance 1-800-669-8477
  • VA Regional Office 1-800-827-1000
  • Veterans Crisis Line 1-800-273-8255
  • Winston-Salem VA Outpatient Clinic 336-768-3296