Reclaim Your Pet

If you believe your pet could be at Guilford County Animal Services, please view our lost pet gallery (link) to see if your pet is here at the shelter. It updates every 1-3 hours and is the most accurate way to search for a lost pet that may be here at the shelter. All animals that come in as strays are posted in that gallery. We do not allow citizens to walk through our intake department for public safety and reduce stress on our most stressed residents.

If you recognize your pet on our website, please come to the shelter during business hours of 9 a.m. to 5 p.m. any day to reclaim your pet. You will need a current government issued ID, proof of ownership, such as vet records or adoption papers, and be able to pay a reclaim fee for your pet.

You will need a current government issued ID, proof of ownership, such as vet records or adoption papers, and be able to pay a reclaim fee for your pet.

Reclamation Process

• Upon arrival at the resource center, please check in with the front desk in our adoption center. They will have someone assist you in looking for your lost pet or processing your claim.
• You must show proof of ownership to reclaim your pet. This can be vet records, adoption paperwork, papers, bill of sale with description of the pet and your information, photos taken at least six months prior to reclaim date. Photos can be digital or actual photos.
• Pay reclaim fees and sign reclaim paperwork.
• Receive a copy of the reclaim paperwork and take your pet home.

Reclaim Fees

• $15 per evening at the shelter for boarding and care.
• $10 Rabies Vaccine fee if no proof of rabies vaccine can be provided.

Please note that these reclaim fees do not include any citations or fines that may be issued by Animal Control. If you were issued a citation payment for the citation would be due at time of pick up as well before the animal can be reclaimed.

If you have any questions or concerns about reclaiming a lost pet, please reach out to us 336-641-3400. Thank you.