Parks Cancellation/Refund Request Form

Read our refund policy in its entirety before agreeing.

Campground Refund Policy:

• Camping is an outdoor activity and is subject to inclement weather. No refunds will be issued solely because of inclement weather.
• When applicable, refunds will be processed in 14-21 business days.
• If a cancellation request is received more than seven (7) days prior to the start of a reservation, the following administrative fees will be applied:
• $3 per night for tent sites
• $5 per night for RV sites
• $10 per night for group sites
• Requests to reschedule reservations must be made more than seven (7) days prior to the reservation start date.
• Cancellations must be made more than seven (7) days prior to the date of your arrival: No exceptions, no credits, no rescheduling or refunds will be applied.
• Adjustments and modifications to reservations must be made by renter/ account holder.

Shelter Cancellation/Refund Policy:

• Full refund when cancelled within 10 days of making reservation and payment in full and more than 30 days prior to reservation.
• Full refund less $35 administrative fee when cancelled 30 days or more prior to date of reservation.
• 50% refund when cancelled 8-29 days prior to date of reservation.
• No refund when cancelled 7 days or less prior to date of reservation.
• In the event of inclement weather, advance payments may be applied to future rentals based on availability at the sole discretion of Guilford County Park management. If any credits are applied to a household account at the managers discretion, the credit is good for up to one year from the date it was issued.

Event Center Cancellation:

• If you must cancel your event for any reason, a written notice is required. The deposit is non-refundable and is retained in the event of your cancellation. If the event is held it is applied to your balance.  
• If a cancellation is received in writing with at least ninety (90) days’ notice, any money paid in excess of the deposit is returned.
• If the cancellation is within ninety (90) days of the event, all money paid is retained. 

*I have read, understand, and agree to abide by the Guilford County Parks Cancellation/Refund Request Policy.