A Better Kind of Care in Mind

The Guilford County Behavioral Health Center provides timely access to mental health services for children and adolescents (ages 4-17) and adults presenting in a mental health crisis. The program is designed for those who need urgent behavioral health or substance use treatment and are not experiencing a medical crisis that would typically require an emergency room visit.

Urgent Care Services

We provide the following urgent care services:

  • Assessment: Our mental health clinician and providers will conduct a focused mental health evaluation, assessing immediate safety concerns, and further mental health needs.
  • Referral: Our team will provide resources and help patients connect to community-based mental health treatment, when indicated, including psychotherapy, psychiatry, and other specialized behavioral health or substance use disorder services (for those not already in treatment).
  • Transitional care: Our team provides in-person assessment and/or virtual follow up during the patient’s transition to connect them with the appropriate outpatient services.

Outpatient Services

We also offer the following outpatient services:

  • Individual Therapy
  • Partial Hospitalization Program (PHP)
  • Substance Abuse Intensive Outpatient Program (SAIOP)
  • Specialized Intensive Adult Group Therapy
  • Medication Management
  • Peer Living Room

Patient and Visitor Frequently Asked Questions

Tab/Accordion Items

If you are experiencing a mental health or substance use issue, our staff can assist with assessing your needs.

Mental health assessments take at least an hour.

For outpatient services, the typical length is 30 minutes to an hour. For urgent care, treatment can take two (2) to 24 hours. If the patient transitioned to the Facility-Based Crisis Center, treatment can take two (2) to five (5) days.

  • Having thoughts of harming yourself or others
  • Needing substance use assessment and treatment
  • Symptoms of depression with an inability to sleep or sleeping too much, lack of appetite or eating too much, and/or thoughts of worthlessness
  • Showing or experiencing symptoms of psychosis (auditory or visual hallucinations, delusional thinking, paranoia, etc.)
  • Experiencing periods of mood instability or fluctuation
  • Having problems with concentration, focus, and potential hyperactivity
  • Needing assistance with mental health medication management or are in danger of running out of current medications

If you have health insurance, this will be assessed upon check-in. If you do not have health insurance, services will not be denied based on lack of ability to pay.

Yes, you can. However, if deemed appropriate, they will be securely stored for you when in treatment.

Yes, outpatients can receive virtual or telehealth services.

Support is provided by Guilford County and Cone Health. Funding is provided by a variety of contributors including county funding, state funding, insurance providers, and Cone Health.

Take a Virtual Tour

Guilford County Behavioral Health Center

Contact Us

Phone
336-890-2700

Address
931 Third St.
Greensboro, NC 27405

Hours
Open 24/7. No appointment required.

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