Women, Infants, and Children (WIC)

There are two (2) ways to apply for WIC – online or in-person. To apply online, fill out the WIC referral form. To apply in-person, visit or call one of our WIC offices.

Greensboro Office:

1100 E. Wendover Ave.
Greensboro, NC 27405
336-641-3214
Fax: 336-641-4617

Monday through Friday, 8 a.m. to 5 p.m.

High Point Office:

501 E. Green Drive
High Point, NC 27260
336-641-7571
Fax: 336-641-6961

Monday through Friday, 8 a.m to 5 p.m.
Open until 7 p.m. on the second Tuesday of every month.

Be sure to let staff know if you need an evening appointment. You will be given an appointment to begin the process of receiving services. 

WIC serves to safeguard the health of low-income pregnant, postpartum, and breastfeeding women, infants, and children up to age five (5) who are at nutritional risk by providing:

• Healthy foods
• Breastfeeding promotion and support
• Nutrition education
• Community referrals

Contact our Greensboro office by calling 336-641-3214, or our High Point office by calling 336-641-7571.

• If you miss any appointment other than a certification appointment, you can come in the WIC office during regular pick-up hours (8 to 11 a.m. and 1 to 4 p.m.) to reschedule your appointment and receive food benefits.
• If you miss a certification appointment, call the WIC office (Greensboro: 336-641-3214 or High Point: 336-641-7571) to reschedule your appointment.
• Note that missed certification appointments can result in loss of WIC benefits until you attend the certification appointment and successfully complete the process. 

Regular pick-up hours are from 8 to 11 a.m. and 1 to 4 p.m. daily. We finish morning clinic and prepare for afternoon clinic between 11 a.m. and 1 p.m.

• Ask for a customer service manager or store manager
• Refer the cashier to your shopping guide to compare the WIC approved item to the one that you are trying to purchase
• If you are still having trouble purchasing the item, please call the WIC Vendor Manager at 336-641-6590
• Take a picture of the product’s UPC label, if possible

If you are unable to bring your child to their appointment, you can have a caretaker or designated person do so for you. You must have the caretaker listed in your child’s record or send a signed and dated note from you with them giving them your expressed permission to bring the child to their appointment and pick up food benefits for you. A caretaker should be someone who routinely cares for your child and is able to answer questions about their food intake and behaviors. The caretaker must present valid ID when they arrive for the appointment.

Yes, anyone who you choose to send to the store to buy your groceries for you can use your eWIC card to purchase your WIC approved items. To use your eWIC card, the person you send to the store will need to know your PIN.

Visit your local WIC clinic to have your card replaced. Any unused benefits will be transferred to the new card that day. You can also call eWIC Customer Service at 1-844-230-0813 or order a replacement card on the Bnft™ App. Cards will be replaced by regular mail. You should receive your card in five (5) to seven (7) business days.

Call eWIC Customer Service at 844-230-0813 or log on to www.mybnft.com or the Bnft™ App to change it. If you enter your PIN wrong four (4) times in a row, your card will be locked until midnight. You can change your PIN by calling eWIC Customer Service at 844-230-0813 or log on to www.mybnft.com or the Bnft™ App. If you do not reset your PIN, your card will automatically be unlocked at midnight, but you will still need to know your PIN in order to use your card.

• Check your last receipt
• Log on to www.mybnft.com
• Check the Bnft ™ App
• Call eWIC Customer Service at 844-230-0813
• Visit your local WIC clinic and ask them to print your benefit balance

• Check your current food benefits
• Scan UPC labels in the store to see if foods are WIC approved for your food package
• Set, change or unlock your PIN
• Find your transaction history
• View future benefits
• Order a replacement card
• Recover your password or username
• Send a secure message to customer service
• View a store location

• The NC WIC Program currently has Gerber formulas on contract.
  • Our standard formulas are Gerber Good Start Gentle, Gerber Good Start Soy and Gerber Good Start Soothe
• Certain other formulas are allowed with a prescription and a valid medical reason from the doctor

Our standard formula issued is Gerber Good Start Gentle. You may switch to Gerber Good Start Soy or Gerber Good Start Soothe without a prescription. If you would like to switch to any other NC WIC allowed formula choice, you will need a prescription from the doctor with a valid medical reason for the change. The prescription must also list the duration of time that the formula should be issued but cannot extend past the infant’s first birthday

• Call the main number and inform the staff a food package change needs to be made. The staff will verify information and get you to a nutritionist on call to make the change.
• You can also come into the WIC office during regular pick-up hours to make the change.
• Be aware that you may not be able to change the benefits for the current month you are in if you have used any of the current month’s benefits. You can still change your food package for the months following the current one. A nutritionist will verify if a current change can be made based on each individual situation.

Please call our breastfeeding hotline (Greensboro: 336-641-4114 or High Point: 336-641-7689) to leave a message. Hotline messages are checked every day including weekends and holidays.

• Please call our breastfeeding hotline (Greensboro: 336-641-4114 or High Point: 336-641-7689) to leave a message. Hotline messages are checked every day inclujding weekends and holidays.
• Make sure you have scheduled a breastfeeding appointment. We do not issue pumps without appointments.
• The WIC Program has guidelines as to who is eligible to receive a breast pump. A breastfeeding peer counselor or nutritionist will discuss which pumps you are eligible for based on your breastfeeding needs and goals.