Frequently Asked Questions
General Tax Questions
Access the Property Verification form and submit changes electronically. It generally takes 48 hours for your record card to be updated. An appraiser may call you to verify the submitted information or visit your property. You can confirm your property data with our parcel verify tool. Use our Parcel Verify Tool.
The hours of operation are Monday through Friday, 8 a.m. to 5 p.m. We are located at 400 W. Market St. in Greensboro and at 325 E. Russell Ave. in High Point.
Payment is accepted in the form or cash, check, money order, or credit/debit card. Taxpayers are charged 2.35% to pay by card over-the-counter and 1.85%, plus a $2 transaction fee to pay online and by phone. $1.25 processing fee plus a $2.00 transaction fee for a total of $3.25. You may pay taxes online or call 336-203-7795 and follow the instructions to pay by telephone. Checks for payment should be made to Guilford County Tax Department, PO Box 70939, Charlotte, NC 28272-0939.
When getting rid of a vehicle we require you to submit a copy of a bill of sale and a receipt of tag surrender from the DMV.
Yes, the tax bill is valid because the license plate is in use.
Your taxes are applied to RMV taxes for the tag year. Real and Personal Property taxes are for the county's fiscal year.
Usually, you will receive your tax bill from the NCDMV two months prior to the registration renewal due date. The bill for newly registered vehicles is usually due within two months of issuance to the NCDMV.
You should receive your bill within the first two (2) weeks of July. The taxes are due on or before August 31, annually, to receive a 0.5% discount for early payment. After this date, the taxes are due at par on or before January 5 each year after which time interest begins and enforced collections.
Yes, as long as the full balance of taxes is paid before the delinquent date. Please contact our office at 336-641-3363 to take advantage of this option.
Appeals of tax value may be made in writing to the Board of Equalization and Review on or before May 15 each year for the current tax year.
Any additions or renovations that have added value to the property over the past year need to be listed in the January listing period. You should fill out the Individual Personal Property form.
Interest begins to accrue, and enforcement remedies prescribed by law are initiated such as, garnishment of wages, levy on bank account(s), seizure of personal property, and foreclosure on real estate.
No, the tax department does not conduct tax lien sales.
Your mortgage lender will obtain the amount due from our office. You should receive a notice in the mail by mid to late July each year indicating that your lender has requested your property tax bill for payment. If your taxes are being escrowed by this company, then no further action on your part is required. If your taxes are not being escrowed by the company indicated on the notice, please forward the notice to the correct mortgage servicing company for payment. If you do not have funds in escrow with any mortgage servicing company, please pay the Guilford County Tax Collector the amount due on the notice before then interest begin date to avoid delinquency.
North Carolina General statutes state that it is the taxpayer’s responsibility to ensure that taxes are paid. This responsibility is not eliminated when a mortgage servicing company requests the tax bill. Therefore, it is important that you ensure that timely payment is made and the information on the notice you receive is correct.
Gap Billing Questions
The billing of taxes where missed months of taxation exist between motor vehicle renewal dates. NC General Statute 105-330.3(2) established the requirements and procedures for counties in NC to implement the gap billing process.
Gap billing occurs when there are one (1) or more months (a gap) in billed property taxes between the expiration of a vehicle’s registration and the renewal or the issuance of a new registration.
The registration for the vehicle listed on this notice expired. The registration was recently renewed, or a new registration was issued. During the gap in registration, the vehicle was considered unregistered, and the county is required to collect property taxes for vehicles with an unregistered status per NC General Statute 105-330.3(2).
Taxes must be paid on or before past due date. Payments received by mail are deemed received based on the U.S. Postal Service postmark. If no date is shown on the postmark or if the postmark is not affixed by the U.S. Postal Service, the tax payment shall be deemed received when received in the tax office. G.S. 05-360(d) states that the burden of proof shall be on the taxpayer to show that the payment was made timely.
Interest accrues at 2% for the first month and .75% added the first day of each month thereafter until paid in full.
Past due taxes are subject to enforcement measures including, but not limited to, garnishment of wages and bank accounts, levy on personal property, attachment of current and future state tax income refunds, and attachment of lottery winnings. Enforcement measures will begin immediately after the due date.
Appeals of value, situs (location where taxed) and taxability must be filed with the tax office within 30 days of the date of this notice.