Civic Access Public Portal Guidance

The Civic Access Public Portal is a self-service tool used to manage permits, inspections, plan reviews and development projects. The portal features a number of benefits for users including:

A centralized dashboard to monitor your development projects.
More, real-time notifications throughout the review process.
View development activity near you.
Enhanced, online scheduling for inspections.
Streamline the plan review process using Electronic Plan Review.
The option to pay fees online.

Guilford County departments utilizing the online portal include Planning & Development, Inspections Department and Fire Marshal’s Office. For more specific requirements for your development needs, visit the department website.

FAQs

How do I access the public portal?

Can I check inspection status in the public portal?

Can I submit my plans electronically in the public portal?

What are the requirements for document submissions?

The following are document submission requirements. Failure to adhere to these requirements will result in the application being returned without review.

Documents must be properly oriented and legible when uploaded.
Multi-page documents/plan sets for review (e.g., Construction Plans) must be submitted as a single file, in PDF file format. Remove all securities, print/flatten PDF to remove all PDF comments, including removal of AutoCAD SHX Text. Refer to individual department websites for more specific plan requirements.
Make sure to use the correct File Category when uploading.